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Privacy Policy
Effective Date: 03/10/2025
1. Introduction
Welcome to Viniamo by Cacao Cellar LLC ("Company," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, place an order, or interact with our services.
2. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase.
- Account Information: If you create an account, we store your login credentials and order history.
- Browsing Information: IP address, device type, browser type, and website usage through cookies and tracking technologies.
- Communication Data: Any correspondence with us via email, chat, or customer service inquiries.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders, including payment processing and delivery.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services through analytics and feedback.
- Send marketing communications, promotions, and special offers (you can opt out anytime).
- Detect and prevent fraud or unauthorized transactions.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Payment processors, shipping companies, and email marketing services that help us run our business.
- Legal Authorities: When required by law, to comply with legal processes, or to protect our rights and security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can adjust your browser settings to refuse cookies, but some features may not function properly.
6. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Opt out of marketing emails.
- Restrict data processing or request data portability. To exercise these rights, contact us at order@drinkviniamo.com
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact Us
For any questions regarding this Privacy Policy, please contact us at order@drinkviniamo.com.
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